Legal

Terms & Conditions

TenantWise · Stefan · Version August 2026 · info@tenantwise.nl

Article 1 — Definitions

Article 2 — Applicability

These terms apply to all quotes, offers and agreements of TenantWise unless otherwise agreed in writing. Deviations are only valid when confirmed in writing by TenantWise.

Article 3 — Quotes and formation of agreement

All quotes from TenantWise are non-binding and valid for 30 days from the date of issue unless stated otherwise. An agreement is formed when the Client accepts the quote in writing or by email.

Article 4 — Execution of services

TenantWise performs the engagement to the best of its ability and in accordance with professional standards. The M365 Health Check is performed using read-only access (Global Reader) to the Client's Microsoft 365 environment. TenantWise will not make any changes to the Client's environment without explicit written instruction.

Agreed delivery times are target dates and not deadlines unless otherwise agreed in writing. Exceeding a delivery time does not entitle the Client to compensation.

Article 5 — Client obligations

The Client is responsible for providing the necessary access and information in a timely and complete manner. TenantWise is not liable for damage resulting from incorrect, incomplete or late provision of information or access.

Article 6 — Fees and payment

All fees are in euros and exclude VAT unless stated otherwise. Invoices are due within 14 days of the invoice date. In the event of late payment, the Client is in default and TenantWise is entitled to charge statutory interest.

Article 7 — Confidentiality

TenantWise treats all information obtained during the engagement as strictly confidential and will not disclose it to third parties without the Client's consent. This obligation continues after termination of the agreement.

Article 8 — Intellectual property

All reports, documents and work instructions produced by TenantWise are protected by copyright. The Client receives a non-exclusive licence for internal use only. Reproduction, publication or commercial exploitation of delivered documents without TenantWise's consent is not permitted.

Article 9 — Liability

TenantWise is only liable for direct damage that is the direct result of a demonstrable attributable failure in the performance of the agreement. TenantWise's total liability is at all times limited to the fee charged for the relevant engagement, with a maximum of €695.

TenantWise is not liable for: indirect damage, consequential damage, loss of profit, reputational damage or damage arising from incorrect use of the report or recommendations. The report does not replace a formal penetration test, security audit or legal advice.

Article 10 — Force majeure

TenantWise is not obliged to fulfil any obligation if this is prevented by circumstances not attributable to TenantWise, including but not limited to: illness, system or network failures, and government measures.

Article 11 — Termination

The Client may terminate the agreement in writing. Upon termination after commencement of work, the Client owes the costs incurred to that point, with a minimum of 50% of the agreed fee. TenantWise is entitled to dissolve the agreement if the Client fails to meet their obligations.

Article 12 — Governing law and disputes

Dutch law applies to all agreements between TenantWise and the Client. Disputes are preferably resolved through mutual consultation. If this is not possible, disputes will be submitted to the competent court in The Hague district, the Netherlands.

Article 13 — Amendments

TenantWise reserves the right to amend these terms. The most current version is available at tenantwise.nl/terms-en. For ongoing agreements, the terms in force at the time of signing apply.

Questions about these terms? Contact us at info@tenantwise.nl. Last updated August 2026.